Privacy Policy
We take extra care when storing, using and sharing our customers personal information. It is something we take very seriously. That's why we have developed this Privacy Policy that explains how Made to Bloom collects, uses and shares information about you when you use our digital services and website.
If you provide us with personal information, this indicates that you have had the opportunity to access, read and accept our Privacy Policy. You do not have to provide your personal information however this may affect your use of this website including the products and services we offer.
Collection of Personal Information
Personal Information:
The personal information we collect will depend on the purpose(s) for which we are collecting it. For example, we may ask for your:
name
contact details including email address, postal address and phone number
date of birth
demographic information such as postcode
credit card or other payment details (if you are buying product from us)
preferences and opinions; and
any other information requested on this website, requested by us or provided by you.
Non-identifiable Information:
Non identifiable information is data that has never been labelled with individual identifiers or from which identifiers have been permanently removed, and by means of which no specific individual can be identified. When you visit our website, we automatically record non-identifiable information that your browser sends. This data may include:
your computer's IP address
browser type
the pages within our website that you visit
the time spent on those pages
items and information searched on our website
access times, dates and other statistics
Non-identifiable information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide.
How We Collect Your Information
We may collect your information in a number of ways. This includes, but is not limited to, when you:
browse our website
sign up for our mailing list
read our blog
make a purchase
contact us
interact with us on social media; or
have a conversation with our team members
How We Use Your Information
We may use this information for the following purposes:
to create orders, transaction records, agreements for the sale of products or services, accounts, tax invoices or receipts
to communicate with you about products and services, competition results, special offers, and events which may interest you
to perform research and analysis
for market research and business development including website development and gauging website traffic and trends
to deliver personalised site content to you
for marketing purposes, including direct marketing
to run competitions or offer additional benefits to you; and
to comply with laws or regulations or to comply with any directions given by regulators or authorities
Disclosure of Personal Information to Third Parties
We may disclose your personal information to:
assist us in providing products and services you have requested, such as delivery service providers and email update requests
credit reporting agencies and courts, tribunals and regulatory authorities where customers fail to pay for goods or services provided by us
courts, tribunals, regulatory authorities and law enforcement offices as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
conduct market research and marketing strategy analysis
Where we disclose your personal information to third parties for these purposes, we will request that they follow this Privacy Policy when handling your personal information.
If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer our user databases to the extent permitted by law, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser.
How to Access or Correct Your Personal Information
Under the Privacy Act, individuals have a right to access their complete records. You may ask us in writing to provide you with details or update the personal information we hold about you. We will endeavour to process your request as soon as possible.
If you wish for your personal information to be removed from our database, please contact us to do so.
How to Make a Complaint About a Breach of Privacy
If you have any questions, comments or complaints regarding our practices, or if you believe that we have not adhered to this privacy policy, you can contact us by email at madetobloomau@gmail.com.
Cookie Policy
We use ‘cookies’ when you visit our website. It is a technology that enables us to personalise our service to you and track the patterns of behaviour of visitors to the website.
By using our website, you agree to us placing cookies on your device and accessing them when you visit the website in the future. You can modify the settings on your device to prevent cookie use. Please note by disabling cookies, your user experience may be affected and you may not be able to take advantage of certain functions.
The following are the main types of cookies we may use:
Analytics cookies: these cookies allow us to measure and analyse how our customers use the website, to improve both its functionality and your shopping experience
Customer preference cookies: when you are browsing or shopping, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible and more personal to you
Targeting or advertising cookies: these cookies are used to deliver marketing and advertising materials that are relevant to you
Changes to this Policy
This Privacy Policy may be amended from time to time at our discretion by adding, removing or updating details within this policy. Your continued use of our website following any amendments, indicates that you accept the changes. We recommend that you review this Privacy Policy regularly, prior to providing personal information, to ensure you are aware of any changes and only proceed to provide personal information if you accept the new Privacy Policy.